Strategic IT and OT/IT convergence for Utah manufacturers. We design, secure, and manage the infrastructure that runs modern production — from SCADA networks to AI-ready data pipelines.
We respond within 1 business hour — because production doesn't wait
See if your factory is ready for the next decade.
When your line goes down, every minute costs money. And your current IT guy treats it like a regular office computer problem.
Your factory floor runs on SCADA and PLCs. Your office runs on cloud apps. Nobody understands both worlds.
You want predictive maintenance and quality AI. But your network can't handle the data. And your IT person has never seen a factory floor.
Your CNC machines, sensors, and controllers are connected to the internet. When ransomware hits, production stops. Period.
The same 24/7 monitoring, tested backups, and transparent pricing — delivered by people who understand your factory floor.
We watch your systems around the clock and fix problems before you notice them. Whether it's your office network or your factory floor.
We test your backups regularly — not just set them and hope for the best. Because when ransomware hits, an untested backup is worthless.
Endpoint protection for every device that touches your network — from office laptops to factory floor HMIs.
Help when you need it. Remote support during covered hours with after-hours emergency support for critical issues.
Stay ahead of insurance audits and regulatory requirements. HIPAA, PCI-DSS, SOC 2, and CMMC compliance support.
Three tiers. Flat monthly rate per user. No hidden fees. Know your exact cost before you sign.
We don't just manage computers — we manage production. Our team speaks both IT and OT. We know the difference between a PLC and a printer. And we know that downtime on your floor costs more than downtime in your office.
Critical production issues get a response in under 15 minutes. Non-critical? Same business day. Every time.
No surprise invoices. No nickel-and-diming. One monthly investment that covers everything. Budget with confidence.
Clear terms from day one: 1-year initial partnership, transparent renewal, and pricing locked for the agreement term. After the first year, either party can cancel with 30 days notice.
You get a primary technician who learns your floor. No explaining your setup to someone new every time.
No pushy sales. No technical jargon. Just a straightforward evaluation of your factory floor.
We audit your OT/IT security, evaluate your AI readiness, and identify production vulnerabilities — on your floor, not over Zoom.
Based on your assessment, we propose a tailored plan that fits your production schedule, budget, and 5-year goals.
We work around your production schedule. Most manufacturing clients are fully onboarded with zero downtime.
Regular floor check-ins, proactive maintenance, and a direct line to your dedicated manufacturing technician.
"They understood our SCADA network on day one. Previous IT companies treated our PLCs like desktop computers. These guys actually know manufacturing."
"When ransomware hit a competitor down the street, we called them in a panic. They had already hardened our network months ago. We slept fine that night."
"We're adding AI quality control next quarter. They designed the edge computing infrastructure and data pipeline. Didn't have to hire a separate consultant."
We started Small Biz Tech Partner because we were tired of seeing Utah manufacturers get sold generic office IT contracts by people who had never set foot on a factory floor.
Our team lives in the Salt Lake Valley. We understand that your CNC machine going offline at 2 AM is not the same as someone's Outlook being slow. We understand that OT security is different from office cybersecurity. And we understand that your technology should drive production forward, not hold it back.
We're not trying to be the biggest IT company. We're trying to be the best technology partner for Utah manufacturers who deserve industrial-grade expertise without the industrial-grade attitude.
Yes. We specialize in OT/IT convergence. We design secure SCADA networks, configure industrial firewalls, and monitor PLC/HMI systems. We're not generalist IT pretending to know manufacturing.
We work around your production schedule. Critical network changes happen during planned maintenance windows. We never touch production systems during active runs without explicit approval.
Typically 20-250 employees. If you run production in Utah and need industrial-grade IT support, we're built for you. We also support professional services firms (law, dental) as a secondary focus.
Absolutely. We assess your current infrastructure's AI readiness, design edge computing architectures, build secure data pipelines from sensors to cloud, and help you evaluate automation vendors.
Get your free manufacturing assessment. Plan for the next decade.
Get My Free AssessmentOr call/text (385) 500-9995
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